Not sure if there is a problem with the product?
Simply call us if you are not sure if there is a problem with the product and one of our team will discuss it with you. We aim to make everyone happy with their products, but occasionally there are malfunctions and we are happy to help! Please call us to discuss any issues that you have before returning the product because it maybe a simple solution that can save us all shipping.
CUSTOMER SERVICE NUMBER 407-333-8856
Standard Return Policy:
At Seminole Scuba our aim is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to us within 30 days of purchase date. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.
You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased . Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement.
Please read all conditions below. If conditions are not met, Seminole Scuba reserves the right to refuse the return or to charge a restocking fee not less than 15%.
How to return or exchange an item:
In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number.
Send pre-authorized returns to:
3869 Lake Emma Road
Lake Mary, Florida, 32746
Alternatively, you may return an our Retail Store at the above address.
Conditions of returns:
No Returns or Exchange On: